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Testimonial #8
Wade TowlesEnterprise SDLC Tools
Operations & Infrastructure Support Manager
07/27/2004
I want to take a minute and thank you for the support you've provided over the last few years to my team. Many of the successes we are able to claim can be tied to efforts by you or your support group through either training you provided, or activities you physically participated in.
As you are aware, we determined several years ago that we had a need for a tool to manage the triggers which control our VOB access, even going to the point of trying to create a tool for that purpose internally. While that effort provided for a portion of our requirements, it was cumbersome and essentially insecure. Since we have purchased and begun to implement the ClearTrigger tool, we have been able to meet all of our requirements, and have been able to secure the VOBs to a much greater degree than before. What I am most impressed about, however, is the simplicity of controlling the triggers now. Our ability to support our MultiSite servers now has gone from a very daunting task to a relatively simple one - at the click of a button we can now replicate and enforce VOB policy across the Enterprise, a task that previously would have taken days if not weeks of coordination to accomplish.
In addition to the functional benefits of the tool, I really appreciate the graphics which allow me to see the impact of the triggers quickly. This allows us to show our management the benefits of the controls we put into place, by detailing exactly what could have been happening had the triggers and policies not been there. In my opinion, this is one of the most beneficial features to my team, because all of the support, advice and policies that were once considered by many to be basically theoretical, can now be proven with solid, visible evidence.
On another note, I also want to let you know that the ClearWEB tool is great. The ClearCase WEB functionality out of the box was severely limited in it's ability to support true Web usage, simply because most of the triggers could not function through that medium. ClearWEB has enabled us to drastically enhance our ClearCase Web environment, securely opening up our tools and processes to a whole new set of users.
Getting an Enterprise Licenses of both products allowed us to extend the benefits of the ClearTrigger to our organization worldwide.
Again, I thank you for the tremendous efforts of your team, and I look forward to future opportunities for us to work together.
- Sincerely,
- Wade Towles
- Enterprise SDLC Tools
- Operations & Infrastructure Support Manager
- 07/27/2004
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